• Introduced and on-boarded our UX team of 10 with 4 main toolkits (InVision, UserTesting.com, Qualtrics Intercept Survey, Adobe Analytics)
• Broke down silos between developers and designers to start the creation of a digital design system.
• Facilitated bringing data-driven culture into the UX team through organizing meetings between the analytics team and the UX team.
• Tested and designed new branding of Sallie Mae on multiple digital platforms.
• Performed 2 user tests per week on average.